Wood County was the second Ohio county to sign with
Fairfield Computer Services for their dog license system, and we
have always been happy that we did so. We believe that they
continue to provide quality services at a reasonable price. They
are reliable about responding to our needs and eager to
implement new technology to speed the registration process.
- Michael Sibbersen, Auditor, Wood County, Ohio
Fairfield Computer Services is more than a third party dog
licensing system. They are our partners and work with us every step of
the way. If we have a suggestion on system changes, they take our
suggestion and they improve upon it to provide the best possible
solution. The Butler County Treasurer’s office would highly recommend
Fairfield Computer Services because they are more than just a vendor, they are our partner.
- Diane Marburger, Treasurer, Butler County, Pennsylvania
I would like to commend Fairfield Computer Services for
their dedication to the continued needs of the Animal Control
industry. The county I serve is very large and the annual budget
is very small. I have been in search of an affordable program to
aid us in licensing, locating, and in short, managing the
licensed and unlicensed dogs within our jurisdiction. The
program Wendy and her staff set up for us is AMAZING. We are
getting more dogs licensed and are able to keep track of them
with great ease. I have called many times with questions
(I'm not the best with computers) and they are always there to
patiently assist me. This program is very user friendly and has
many features that have become an asset to us. I wish I would
have discovered Fairfield Computer Services and their Online Dog
Licensing System sooner. There is no doubt that my revenues
would have been greatly
improved! This internet based program
is now being used in 21 municipalities county-wide, our County
Clerks office, Animal Control plus several veterinarian clinics
that sell our county licenses with Fantastic results!
- Sherrie Shelton, Humane Officer, Sawyer County, Wisconsin
The Knox County Auditor's Office is proud to be partners
with Fairfield Computer Services / Online Dog Licensing. I would
recommend them for their timeliness, quality and professional
manner in which they conduct business.
- Jonette
Curry, Auditor, Knox County, Ohio
In 2009, Seneca County made the investment with Fairfield
Computer Services [dba. Online Dog Licensing] to offer the
online dog licensing system. Thus, allowing dog owners the
opportunity to license their dogs for the 2010 year through the
online application, which was linked directly to the Auditor's
home page. For a small to medium sized county this investment
was a huge success the first year. After realizing the
capabilities of the online licensing system, we implemented the
full web based dog licensing system for 2012 licensing.
This year was the second year of using the web based or full
system. One or two days after the January 31st deadline we were
able to have all of the information in the system for everyone's
use and were able to generate labels for a local organization.
If we were still using the old software we would still be
entering dog license information into the system into late February.
This
allows our law enforcement to use the system with real time
results. Being a smaller county, we have a dog warden and
assistant dog warden who cover the whole county 24/7.
The
efficiencies we have gained using this system is well worth the
investment to our County.
- Julie A. Adkins,
Auditor, Seneca County, Ohio
I cannot praise Fairfield Computer Services enough for
their exceptional product and services. Being the first county to pilot
their dog license system in Pennsylvania, we were pleased and continue
to be impressed by their knowledge and ability to customize their program to
conform to PA Dog Law Regulations.
The system's capabilities are trumped only
by its flexibility. There are so many features that make them better than the
rest, but to summarize, let me just say that they go “above and beyond”
understanding and accommodating our needs. They usually know what we need
before we ask, and they have already explored the possibilities. They share
their ideas and welcome ours -- they are part of our team.
When I asked my
staff for their comments, they emphasized “easy to learn and navigate”,
“prompt, courteous customer support”, and, in one word, “AWESOME”!
I highly
recommend Fairfield Computer Services. They have a reliable system with
limitless options to meet your specific needs, and they will certainly help
with your transition every step of the way.
- Janet, Deputy Treasurer, Butler County, Pennsylvania
I inherited an absolute mess when I took over the Warden's
job. We were still entering dog tags on Oct 31. I thought there
must be a better way. That was when I found Online Dog
Licensing. I have found them very helpful during our
conversion process from concept to full implementation. They have
been available and answered every question I have had. The FAQ
section is very easy to use and generally will answer questions.
The bar coding is a snap to use, and if all of my clients would
use the form, it would be fantastic. We recently had some law
changes on vicious dogs, and they were receptive to working with
our Dog Warden's association to see what they could do to assist. I
have seen an increase in the customers using the online system to
register their dogs from their homes.
- John Glass,
Chief Dog Warden, Sandusky County, Ohio
We are very satisfied with Fairfield Computer
Services / Online Dog Licensing system. Our sales of dog licenses
online has increased each year since launching the website. The
system overall has made the dog licensing process more efficient
from our standpoint and has improved customer service in the
licensing of dogs here in Miami County.
- Matthew W.
Gearhardt, Auditor, Miami County, Ohio
I have been extremely satisfied with the service that I have
received from the Fairfield Computer Services and their Online
Dog Licensing Agent Service. Every selling agent has limited
hours, but with this service you can buy your tags anytime it is
convenient and with the free version it comes as no cost to the
County!
- Cindy Owings Waugh, Auditor, Vinton
County, Ohio
Fairfield Computer Services [dba. Online Dog Licensing] has
a solid, streamlined dog licensing program that has centralized
and standardized our dog licensing process. Online support is
outstanding, and they are very accommodating working with our
individual needs.
- April, Administrative Assistant,
Dog Control Department, Monroe County, Wisconsin
Fairfield Computer Services and their Online Dog Licensing
System are an asset to our county. The software is user
friendly, for the deputy auditors as well as the general public.
Any questions that cannot be answered within the software help
section are answered by the help desk quickly, friendly, and
professionally. Our office has had compliments from the general
public for the time savings involved with an on-line system. I
highly recommend their services to any county interested in this
type of program.
- Shelley & Roberta, Deputy
Auditors, Union County, Ohio
We've been using the system for two years and don't have any
complaints. The system is very user-friendly and customer
service is great!
- Kyley, Deputy Auditor, Darke
County, Ohio
The Online Licensing System was a great improvement to our
office. We are now able to have all applications keyed and in the system by
the time the January 31st deadline comes around each year. We also enjoy the
convenience of being able to e-mail residents of Athens County about upcoming
deadlines and late notices. The opportunity to purchase dog licenses from the
convenience of their homes has received great reviews from our pet
owners.
- Ben, Deputy Auditor, Athens County, Ohio
Even though our on-line sales are not abundant, they are
increasing each year. We have not had a single problem and the
customers that use your website have commented how quick and
easy it is.
- Katy, Deputy Auditor, Morgan County,
Ohio
I think Online Dog Licensing is easy to use and
find Fairfield Computer Services helpful and friendly to deal with.
- Amber, Deputy
Auditor, Marion County, Ohio
This is to introduce you to Green Apple, Inc. [now, Fairfield
Computer Services / Online Dog Licensing] our Internet provider.
We have a wonderful and very dependable relationship with this
company and are most pleased by their integrity as well as their
innovations.
One of the most successful new programs we
have offered in our office is the sale of dog tags on the
Internet through Green Apple, Inc. We were looking for a
third-party vendor who would handle all the bank issues and
paper work involved with the acceptance of on-line credit card
payments. Green Apple came up with the best as well as the most
cost effective program.
We began this program in November
2002 and not only have our sales on the internet tripled in a
year, we have been able to greatly reduce employee time devoted
to this program. We have received many compliments about the
convenience and are very excited about the upgrades that will be
added soon.
If you are considering an on-line dog tag
program, I highly recommend Green Apple, Inc. They have proven to
be most professional in meeting all our needs.
-
Barbara Curtiss, former Auditor, Fairfield County, Ohio